Routeware Global is the industry leader in providing software, hardware, and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.

Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one solution to municipalities, private waste haulers, and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.

Job Description

We are looking for a senior user-experience (UX) designer able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and surveys, and translating them into user flows, customer journey maps, wireframes, mockups and prototypes. The UX designer will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing. The UX designer will work within Product Management as a lead on most roadmap projects.

RESPONSIBILITIES

  • A team leader who works with designers, product engineers, and product managers to create a friendly and intuitive user experience architecture.
  • Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
  • Identify design problems and devise elegant solutions.
  • Make strategic design and user-experience decisions related to core, and new, functions and features.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Collaborate with other team members and stakeholders.
  • Ask smart questions, take risks and champion new ideas.

REQUIREMENTS

  • Three or more years of UX design experience.
  • Two or more years as a team leader.
  • Expertise in standard UX software such as Figma, InVision, Balsamiq, Sketch, OmniGraffle and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
  • Ability to work with internal and external stakeholders to understand detailed requirements and design complete user experiences that meets the needs and vision.
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Ability to iterate designs and solutions efficiently and intelligently.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  • A clear understanding of the importance of user-centered design and design thinking.
  • Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
  • Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
  • Be passionate about resolving user pain points through great design.
  • Be open to receiving feedback and constructive criticism.
  • Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.

BENEFITS

  • Comprehensive benefits (medical, vision, dental, and life insurance)
  • 401K match
  • 3 weeks Paid Time Off (PTO)
  • Nine company holidays

This is a full-time, hybrid role based in Portland, OR. Interested parties are encouraged to send a cover letter detailing why you think you would be a great fit, along with an updated resume. Thanks, and we look forward to hearing from you.

Routeware Global is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social or ethnic origin, gender (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.