Routeware is the industry leader in providing SAAS software solutions, integrated technologies including RFID, AI, video, hardware/software, and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations achieve a digital transformation that saves time and money, increases efficiency, improves safety, and helps to make our world a greener place.
Based in Portland, Oregon, the company is PE-backed and employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one solution to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.
Our Mission:
- Transform waste collection to drive a better future for generations to come.
Our Values:
- Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
- Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.
- Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.
POSITION OVERVIEW
The Accounts Receivable Accountant is responsible for executing customer invoicing and maintenance of billing schedules. This role will also process sales order entry activity as needed until we transition our ERP solution from Sales Orders to Contracts with billing schedules. The role will be involved in ensuring accurate and timely communication with our shipping department for the invoicing of hardware fulfillment as well as any invoicing of customer deposits. The role will support collection dispute resolution and other collection activities as needed.
RESPONSIBILITIES
- Full Cycle Accounts Receivable processing including maintaining billing schedules, monitoring and communicating the status of customer deposits as well as any return or credit memo processing.
- Conduct Order Entry processes as required to ensure the accurate processing of invoicing and revenue schedule creation.
- Support collection efforts with customer dispute resolution
- Support request for either financial or tax authority audit or review
- Partner with internal and external teams as subject matter expert to ensure accurate customer engagement including but not limited to customer master data management and sales tax exempt status and nexus review
QUALIFICATIONS
- 2 to 4 years of experience in high-volume billing, credit memos, and returns management within an Accounts Receivable role
- Experience with Sage Intacct Accounts Receivable functions required
- Strong communication skills via multiple platforms and tools
- Ability to understand and communicate specifics of an invoice and credit memos to customers and internal departments
- Experience with Microsoft Excel, specifically Vlookup and pivot table functions
- Experience with Authorize.net, High Radius, or other customer payment portal systems a plus
- Experience with non-USD transactions a plus
- Experience with Sales Tax and VAT a plus
BENEFITS
- Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
- Paid parental leave
- Medical and Dependent FSA
- 401K match
- Unlimited PTO
- Nine company holidays
- 1 Volunteer day
- Summer Friday's
This is a full-time, remote role based in anywhere in the United States.
Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.