Routeware Global is an industry-leading fleet automation and analytics software company headquartered in Portland, Oregon, with offices throughout the United States and in the United Kingdom and Canada. Our brands, products, and services provide an all-in-one solution to municipal and private waste haulers and other fleet services. As part of an essential, growing industry, we seek solution-oriented team players who yearn to make an impact in a dynamic, fast-paced, collaborative, and fun work environment that appreciates innovation and initiative.

POSITION OVERVIEW

We’re looking for exceptionally motivated, energetic, and bright Field Service Technicians who are not afraid to get their hands dirty. We want people who are customer-focused and eager to grow. The ideal candidate for this position will have an aptitude for computer hardware and technology in general. Strong troubleshooting skills are a must in this position. The successful candidate will be a hard worker who pays attention to details while demonstrating outstanding communication skills.

RESPONSIBILITIES

  • Install computer and hardware components on large commercial trucks
  • Troubleshoot and resolve installation issues in a timely and professional manner
  • Provide assistance to the technical support team
  • Assist in preparation of customer shipments, including light in-house component
  • assembly, hardware configuration, unit burn-in, data logging, and packing/shipping
  • Processing return material authorizations (RMAs)
  • Other duties as assigned

QUALIFICATIONS

  • Knowledge of basic tools, principles, and procedures required for installing computer
  • systems in heavy-duty vehicles
  • Solid track record in high-quality electronics installations, including direct customer
  • contact
  • Required travel nationwide up to 70% of the time
  • A high degree of personal motivation, initiative, and flexibility
  • Experience with troubleshooting computer hardware and software
  • Proven ability to work well in teams
  • Demonstrated ability to work with many different departments within a company

BENEFITS

  • Comprehensive benefits (medical, vision, dental, and life insurance)
  • 401K match
  • Paid time off (PTO)
  • Nine company holidays

This is a full-time role based in Portland, OR. Interested parties are encouraged to send a cover letter detailing why you think you would be a great fit, along with an updated resume. Thanks, and we look forward to hearing from you.

Routeware Global is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality. All employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, gender (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.