Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.

Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.

Our Values:

• Intellectual Curiosity - We nurture skills, knowledge, and creativity.
• Emotional Intelligence - We are personable, positive, and caring — and we don’t take ourselves too seriously.
• Customer Focus - We advocate for our customers.
• Team Commitment - We take ownership, play well with others, and are reliable.
• Solution and Action Orientation - We approach solutions proactively, collaboratively, and thoroughly.

As a Data Analyst, you'll help launch and support customers by importing and exporting their raw data into our system. You'll use some of the latest technologies, you'll interact with people and data from cities all over the world, and your experience will help us as we evolve existing tools and build new ones.

POSITION OVERVIEW

The right person for this job will have some experience in a customer-facing role - perhaps you've done support work in the past but are looking to expand into a more technical role. You have some knowledge of ETL procedures, you're comfortable manipulating CSV, JSON or XML formats, and have an understanding of how to work with API’s. You will also have some knowledge of GIS tools, SQL and regular expressions.

Ideally, you'll have experience working on a distributed team. You'll understand how to keep yourself productive, happy, and healthy while working from your home office or co-working space.

You'll share and teach, and also have a desire to learn and grow. We are all about learning and getting smarter as we build our platform! By the end of your (hopefully long) career at Routeware, you will be happy, healthy, and have lots of new lessons and learnings to share.

You must be prepared for hard work with our small team, as we continue to explore new markets and customer segments. You will need to be comfortable with ambiguity and making decisions to keep our future options as open as possible. You should also be prepared to occasionally carry the weight for others and take on tasks outside of your typical responsibilities when needed.

You will be:

  • Supporting our Customer Support team when tricky data issues arise
  • Configuring, importing, and maintaining data updates from our customers
  • Setting up special configurations of our tools to help clients
  • Investigating data-related problems and fixing or escalating them
  • Helping us think about how to do all of this more efficiently!

We will support you with:

  • A stable and friendly development process and team. (blame-free retrospectives, agile processes, flexible hours)
  • A clear vision of where we want and need to get to. (Stable strategic priorities, no giant swings in the idea du jour)
  • A delightful product and set of tools.
  • Documentation on how existing systems work. (Wikis, code comments, and helpful teammates. Not perfect but always improving)
  • Excellent communication & dev tools. (Slack, Github, Trello, Jira, Zoom.us, FME ...)
  • Peers with many years of varied development experience.
  • Career growth and opportunity to move into new roles

You will have experience with these technologies:

  • A firm grasp of data and how to use and manipulate it
  • Familiar with ETL methodology, regex, integration platforms, and data models
  • Some knowledge of SQL and understanding of Relational Databases
  • Knowledge of JSON, XML and how to work with API’s
  • Some experience with GIS tools and formats
  • Demonstrated experience working with Safe Software's FME (preferred), or similar ETL tools.
  • Basic scripting or coding (Python preferred)

And will have:

  • Strong written and verbal communication skills
  • Ability to self-prioritize your work

BENEFITS

  • Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
  • Paid parental leave
  • Medical and Dependent FSA
  • 401K match
  • Paid Time Off
  • Nine company holidays



You'll have great peers to work with - folks who will understand the challenges we face and will help you grow and get where we need to be. Our team is geographically distributed, and has many, many years of telecommuting experience and working on highly productive teams.

This listing is for a full-time position, based anywhere in the US or Canada with availability to work CST or EST hours.


Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.