Webaspx is part of Routeware Global, the waste and recycling industry’s most trusted technology company. Our enterprise cloud and mobile solutions help an established customer base of local authorities and private environmental service companies save time and money, increase efficiency, engage residents in environmental programmes, and green up our world. The company is headquartered in Portland, Oregon with offices across the USA, Canada and the UK. Our technologies include routing/optimisation, on board computing and SAAS hosted solutions to help our customers operate efficiently and engage effectively with the public.

At Webaspx, a Routeware Global company, our focus is using our technology to make local government municipal services more efficient and effective. Over 200 local authorities use our software and services and many of the leading environmental services companies in the UK, North America and Australia, to help them improve the productivity and performance of their waste collection, street cleansing and highway winter maintenance services.

What makes us different is that our technology supports both service design and service delivery - both optimization and operations. We are taking our customers beyond website forms to digitize their design and delivery processes, creating the same levels of efficiency in the back office and on the street through the customer interface.


The jobholder will lead on developing and delivering convincing product demonstrations for our UK product portfolio and train our sales team to deliver the same. They will be the “go to” person to resolve any technical queries raised during the sales process. To do this effectively they will become a key link between our technical and commercial teams.

Of equal importance is the need to develop strong relationships with existing customers to understand and advise customers on the gap between actual and potential benefits achievable from our solutions and how to close it to maximise ROI and client retention.

To perform well in this role it is essential for the jobholder to provide a strong link from the sales to the product implementation, technical support and software development teams.

The role would provide a varied and challenging role for a technically capable individual who is an excellent communicator and comfortable in a customer facing role. Experience of working on web-based solutions, geo-technology or niche mobile application solutions would be ideal.


  • Own and deliver the key technical elements of UK sales cycles within large scale and complex customer opportunities.
  • Demonstrates technical leadership and subject matter expertise on the Webaspx product portfolio.
  • Create demo data sets and design effective product demonstrations (with guidance from sales and technical teams) in order that we can most effectively demonstrate our solutions to prospective customers. Demos are required for different audiences/contexts.
  • Train the sales team to deliver demonstrations
  • Own and deliver the key technical elements of UK sales cycles within large scale and complex customer opportunities.
  • To act as the go-to person where there is the need to confirm functional and technical information related to a tender/request for proposal (RFP) document, statement of work or other customer enquiry.
  • Qualify sales opportunities based on customer technical requirements and answer technical questions arising from sales visits.
  • Support sales calls/visits (e.g., by providing live demo for sales team for more important meetings and answer technical queries raised by customers/potential customers)
  • Attend customer sites pre and post implementation to identify opportunities, issues and improve communication between the client and the company.
  • Complete gap analysis at customer sites identifying systematic changes the customer can make to get more benefit from our technology whether it be end user training, system integration or other improvements.
  • Carry out customer visits to map client deployment effectiveness, identify issues, propose methods to improve customer engagement with our technology and identify new sales opportunities.
  • Other sales support activities to support the sales team and customer base.


  • Previously held a position with in-depth expertise in a comparable product (e.g., web product and/or mobile application) as either;

- A user;

- a member of a technical support team or equivalent supporting the product; or

- a sales engineer or comparable techno-commercial or commercial role.

  • Experience of other roles that demonstrate a willingness to “master” a comparable technology would also be acceptable.
  • Clear verbal and written communicator who is comfortable with daily customer interaction.
  • Strong interpersonal skills to interact effectively with clients and with the company’s technical and commercial staff.
  • Able to travel within the UK regularly and when required.
  • Experience of giving presentations to varied audiences
  • Full UK driving licence preferred and willingness to travel across the UK regularly


  • Knowledge of or experience of dispatch/route planning systems or other in-field mobile systems.
  • Salesforce, MS Excel, MS PowerPoint, MS Word, Confluence
  • Knowledge of basic HTML/JavaScript


  • Work from home opportunities
  • Flexible working hours
  • Sick pay
  • Bonus scheme
  • On-site parking
  • Company pension
  • Casual dress

The preceding position description is intended only to describe the general nature and level of work to be performed by an incumbent employee in this position. It is not intended to be construed either as an employment contract or as an exhaustive list of all responsibilities, duties, and skills required of persons so classified or assigned.