Core Computing Solutions, a Routeware Global company, has been making waste and recycling companies run to their full potential since 2003. Our turn-key financial and operational software package helps hundreds of companies, thousands of users, and millions of customers streamline communications, reduce inefficiencies, and automate everyday tasks. Our passion is leveraging proven technologies and applying them to the waste and recycling industry through simple, easy-to-use interfaces. This focus is evident in our key off-the-shelf technologies: Microsoft SQL Server and .NET. Additionally, our 99%+ client retention rate tells you everything you need to know about our passion for customer service and our commitment to product innovation. Our culture is one of impact within a dynamic, collaborative environment that appreciates innovation, initiative, and creative problem-solving.

POSITION OVERVIEW

As an ETL Technician, you'll help launch and support customers by importing and exporting their raw data into our system. You'll use some of the latest technologies, you'll interact with people and data from cities all over the world, and your experience will help us as we evolve existing tools and build new ones. You'll have great peers to work with - folks who will understand the challenges we face and will help you grow and get where we need to be. Our team is geographically distributed, and has many, many years of telecommuting experience and working on highly productive teams.

The right person for this job will have some experience in a customer-facing role - perhaps you've done support work in the past but are looking to expand into a more technical role. You have some knowledge of ETL procedures and you're comfortable manipulating CSV's, Excel and SQL Databases. You will also have some understanding of SQL and regular expressions.

Ideally, you'll have experience working on a distributed team. You'll understand how to keep yourself productive, happy, and healthy while working from your home office or co-working space. When we get together a couple of times a year for all-hands face-to-face, we hope you'll value the time with your awesome peers!

You'll share and teach, and also have a desire to learn and grow. We are all about learning and getting smarter as we build our platform! By the end of your (hopefully long) career at Routeware, you will be happy, healthy, and have lots of new lessons and learnings to share.

You must be prepared for hard work with our small team, as we continue to explore new markets and customer segments. You will need to be comfortable with ambiguity and making decisions to keep our future options as open as possible. You should also be prepared to occasionally carry the weight for others and take on tasks outside of your typical responsibilities when needed.

Most importantly, we want you to be bright and fun. We also want you to care about a greener planet, happy clients, more efficient governments, and help provide the legendary customer service that we have become known for.

RESPONSIBILITIES

  • Supporting our Customer Support team when tricky data issues arise
  • Configuring, importing, and maintaining data updates from our customers
  • Setting up special configurations of our tools to help clients
  • Investigating data-related problems and fixing or escalating them
  • Helping us think about how to do all of this more efficiently

QUALIFICATIONS/EXPERIENCE

  • A firm grasp of data and how to use and manipulate it
  • Familiar with ETL methodology, regex, integration platforms, and data models
  • SQL database knowledge required
  • Spreadsheets - Google Sheets & Excel
  • Data tools and formats
  • Demonstrated experience working with Safe Software's FME (preferred)
  • A little bit of scripting or coding (preferred)
  • Strong written and verbal communication skills
  • Ability to self-prioritize your work

WHAT WE OFFER

  • A stable and friendly development process and team. (blame-free retrospectives, agile processes, flexible hours)
  • A clear vision of where we want and need to get to. (Stable strategic priorities, no giant swings in the idea du jour)
  • A delightful product and set of tools.
  • Documentation on how existing systems work. (Wikis, code comments, and helpful teammates. Not perfect but always improving)
  • Excellent communication & dev tools. (Slack, Github, Trello, Zoom.us, FME ...)
  • Peers with many years of varied development experience.
  • Career growth and opportunity to move into new roles

BENEFITS

  • Comprehensive benefits (medical, vision, dental, and life insurance)
  • 401K match
  • Paid Time Off
  • 8 company holidays



This listing is for a full-time position, based anywhere in the US or Canada with availability to work CST or EST hours. Interested parties are encouraged to send a cover letter detailing why you think you could be a great fit, along with an updated resume. Thanks, and we look forward to hearing from you.


Routeware Global is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality and all employment decisions are based on job requirements, business needs and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.